HF Behavioral Health Services | Modern Medical Transportation in the Carolinas
Non-emergency medical transportation · Concord, NC

Medical rides, raised to a higher standard.

Wheelchair-accessible, door-to-door transportation to dialysis, appointments and hospital discharges across the Carolinas.

White passenger van driving through a city street
4-point securementWheelchair locked in safely
Door-through-doorFront door to front desk
NPI 1497650907Registered NC provider
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Every ride

Care, comfort and a driver who waits

Services

Transportation for every kind of care

One request covers the ride there and the ride home.

Wheelchair transport

Ramp-equipped vans, manual and most power chairs.

Man in a wheelchair outdoors

Dialysis rides

Standing schedules with fixed, early pickup times.

Clinician checking blood pressure

Hospital discharge

Home or to rehab, booked by family or case managers.

Hospital building

Doctor & therapy visits

Specialists, labs, imaging, PT and follow-ups.

Behavioral health

Counseling, psychiatry and recovery programs, discreetly.

Long-distance trips

Durham, Chapel Hill, Winston-Salem and Columbia.

How it works

From request to return in four steps

01

Request

Call 980-497-2319 or use the form, ideally 24–48 hours ahead.

02

Confirm

We call back with your pickup time and driver.

03

Ride

Door-through-door help, wheelchair secured.

04

Return

Back to your door when the visit ends.

About & service area

Concord-based. Carolina-wide.

Aerial view of Charlotte at sunset

HF Behavioral Health Services LLC was founded in Concord by Damarius Faggart, CPSS, a Certified Peer Support Specialist. We bring that same patience and respect to every ride, for seniors, dialysis patients, families and the facilities that care for them.

CabarrusMecklenburgRowanUnionStanlyIredellYork, SCLancaster, SC
NPI 1497650907Status ActiveSince 2026
FAQ

Common questions

How far ahead should I book?

24–48 hours is best. Call for same-day rides and we'll check availability.

Do you take Medicaid or insurance?

It depends on your plan. Call with your plan details and we'll confirm coverage. Private-pay and facility billing are available.

Can a caregiver come along?

Yes, one companion rides free.

Is this an ambulance?

No. We're non-emergency only. In an emergency, call 911.

Book a ride

Request your ride

We confirm every request by phone. A real person answers.

980-497-2319

Mon–Sat 6 AM – 7 PM · Sunday by reservation

Mobility

No medical details needed.

HF BEHAVIORAL HEALTH SERVICES LLC
Non-emergency medical transportation · Concord, NC 28027
980-497-2319
Medical emergency? Call 911.
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